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Help Center

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Everything You Need to Shop With Confidence

Orders & Payment

Find answers about placing orders, payment methods, billing, and order confirmation.

Shipping & Delivery

Learn about shipping options, delivery times, tracking, and international order information.

Returns & Refunds

Get help with returns, damaged books, refund requests, and exchange policies.

Account & Wishlist

Manage your account, saved books, wishlist, addresses, passwords, and personal information.

Built to Make Every Book Purchase Better

From choosing the right book to delivering it safely, everything we do is designed to make buying Marathi books simple and enjoyable.
Curated Book Selection

A growing collection of Marathi novels, stories, poetry, biographies and children’s books.

Fast & Reliable Delivery

Enjoy dependable shipping with secure packaging designed to keep every book in excellent condition.

Exclusive Book Deals

Enjoy special discounts, seasonal promotions, and member-only offers on selected titles.

Friendly Customer Support

Get helpful assistance whenever you have questions about orders, payments, delivery, or returns.

Common Questions

Browse Common Questions and Find Answers With Ease

You can pay using the secure payment options shown at checkout. We never store your card or bank details on our website.

Orders are usually dispatched within 1–3 working days. Delivery takes about 3–7 working days depending on your location in India.

Log in and open My Account → Orders to see the latest status of your order. You can also contact us with your order number.

Contact us within 7 days of delivery with your order number and a photo. We will send a replacement or a refund. See our Shipping, Returns & Refunds policy.

Yes, you can cancel before the order is dispatched. Just call or email us with your order number.

Pustakalay focuses on Marathi books — novels, stories, poetry, biographies, spiritual and children’s books — and we keep adding new titles.

Yes. Send us the book title or author name through the Contact Us page and we will try to source it for you.

You can create an account at checkout. An account lets you track orders, save addresses and buy faster next time.

Call +91 99709 40483 or email pustakalay2615@gmail.com, Monday to Saturday, 9:00 AM – 6:00 PM.