Privacy Policy
This Privacy Policy explains how Pustakalay (pustakalay.store) collects, uses and protects your information when you browse our website or buy books from us.
Information We Collect
- Details you give us when you place an order or create an account: name, email address, phone number, and billing and shipping address.
- Order details such as the books you buy and your order history.
- Messages you send us through the contact form, email or phone.
- Basic technical data (browser type, pages visited) collected through cookies to keep the website working properly.
How We Use Your Information
- To process, ship and deliver your orders and keep you updated on their status.
- To respond to your questions and provide customer support.
- To improve our website, book collection and service.
- To send you offers or updates only if you have chosen to receive them.
Payments
Payments are handled by secure third-party payment providers. We do not store your card or bank details on our website.
Sharing Your Information
We never sell your personal information. We share only what is necessary with courier partners (to deliver your order) and payment providers (to process your payment).
Cookies
We use cookies to keep items in your cart, keep you signed in and understand how the website is used. You can disable cookies in your browser, but some parts of the store may not work correctly.
Your Choices
You can view and update your account details at any time from My Account. To ask us to delete your data, contact us using the details below.
Contact Us
For any questions, write to us at pustakalay2615@gmail.com or call +91 99709 40483 (Monday – Saturday, 9:00 AM – 6:00 PM).